Terms of Service

Last Updated: Sep 2nd, 2023

Thank you for using Portle (“Service”). The Service is provided by BETACREW SOLUTIONS PRIVATE LIMITED, located at 4504, ISLAND CITY CENTRE TWO, G.D AMBEDKAR MARG, DADAR EAST, MUMBAI, Mumbai Suburban, Maharashtra, 400014, India.

By using our Service, you are agreeing to these Terms of Service (“Terms”). Please read them carefully.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page and will become effective immediately upon posting. Your continued use of the Service after changes have been made constitutes your acceptance of the updated Terms.

Using Our Service

Eligibility

You must be at least 18 years old to use our Service. By using Portle, you represent and warrant that you meet this requirement.

Account Registration

To use certain features of the Service, you may be required to register for an account. You must provide accurate and complete information and keep your account information updated.

User Conduct

You agree not to use the Service for any illegal or unauthorized purpose. You agree to comply with all laws, rules, and regulations applicable to your use of the Service.

Features and Services

Hosting

Portle provides hosting services for your end-user documentation. While we strive for uptime and availability, we cannot guarantee 100% uptime.

Free Subdomain and Custom Domain

Portle offers free subdomains and custom domain support. You are responsible for ensuring that your domain name does not infringe upon the rights of third parties.

Custom CSS

You may use custom CSS to style your documentation. You are responsible for ensuring that your custom CSS does not violate any laws or third-party rights.

Payment

If you choose a paid plan, you agree to our pricing and payment terms as we may update them from time to time.

Refund and Cancellation

You may cancel your subscription to the Service at any time. If you cancel within the first 30 days of your initial subscription, you are eligible for a full refund. After the first 30 days, no refunds will be issued. To cancel your subscription and request a refund, please contact us at info@portle.io.

Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.

Limitation of Liability

To the fullest extent permitted by applicable law, BETACREW SOLUTIONS PRIVATE LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Maharashtra, India, without regard to its conflict of law principles.

Contact Information

For any questions about these Terms, please contact us at info@portle.io.

Number of products

(In Standard plan, Portle provides its users an option to create API documentations for up to 2 products, making it easier for you to manage your product’s documentations with just one account.)

Fully Customisable Branding feature

Portle’s users have the option to customise:

  • logo
  • Navbar,
  • dynamic link manager (customisable entirely)
  • version management border
  • Favicon
    All these can be customised with different colours & combinations.

Number of products

(In Standard plan, Portle provides its users an option to create API documentations for up to 2 products, making it easier for you to manage your product’s documentations with just one account.)

Provides API References

If you upload an OpenAPI spec based file, Portle will create the API reference doc for you! You can even directly create a spec based doc in minutes using Portle’s Lite-UI.

Published versions

Portle has no limitations for its users to publish versions of their documentations

Number of products

In free plan, Portle provides its users an option to create API documentations for one product

Support

(Portle provides its customers with premium plan a dedicated support representative, providing resolutions to your queries in no time.)

Support

Portle provides its customers with free plan access to priority slack channels - Customer care priority, feature request priority along with traditional mode of support.

Fully Customisable Branding feature

Our custom branding feature helps you create user-facing documentation that looks like an extension to your brand’s identity.

WYSIWYG Workspace

What you see is what your customers are going to see. Your Portle workspace and final output look the same, reducing back and forth between editing and previewing your docs.

Includes free Premium trial

Portle Provides free 14 days premium trial, no credit cards required

Manually edit API References

Portle allows the user to manually edit their API references , you can also use our “lite view” feature to easily add/edit your API references

Release notes

Portle's release notes feature provides a detailed log of updates and changes to your software, keeping your users informed.

Provides API References

If you upload an OpenAPI spec based file, Portle will create the API reference doc for you! You can even directly create a spec based doc in minutes using Portle’s Lite-UI.

Number of products

In premium plan, Portle provides its users an option to create API documentations for up to 4 products, making it easier for you to manage multiple product documentations with just one account.

Amazing Support

Portle provides its customers with premium plan a dedicated support representative, providing resolutions to your queries in no time.

Fully Customisable Branding feature

Our custom branding feature helps you create user-facing documentation that looks like an extension to your brand’s identity.

Includes free Premium trial

Portle Provides free 14 days premium trial for its first time users, no credit cards required.

WYSIWYG Workspace

What you see is what your customers are going to see. Your Portle workspace and final output looks the same, reducing back and forth between editing and previewing your docs.

Mobile supported versions for end user documentation

Portle provides mobile support for its end user documentation with a good looking & easy to navigate through user interface.

Allow both Open API Spec & Custom Spec

Portle provides support for both Open API Spec & Custom Spec.

Release notes

Portle provides its users with “Release notes” feature that helps in keeping logs & communicate about the technical changes to their products.

Validate API Documentations

With Portle, users can easily validate their API documentations directly through

Custom Domain Feature

Portle provides you with the option to add your own custom domain to your documentation making it an extension to your product.

Provides API References

If you upload an OpenAPI spec based file, Portle will create the API reference doc for you! You can even directly create a spec based doc in minutes using Portle’s lite-UI.

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